How to reach the casinoproin editorial desk

Q: How do I report a factual error?

Submit the correction. The desk responds within five working days.

Q: How do I submit a lawful takedown request?

Submit the takedown request. The desk responds within five working days.

Q: Will the desk mediate a dispute?

No. The reader should direct disputes to the operator's grievance mechanism or the Online Gaming Appellate Tribunal.

The desk responds to corrections, factual errors, and lawful takedown requests. The desk does not respond to gaming strategy help, account access questions, deposit questions, or requests to recommend a platform. The published contact details are being finalised; the desk publishes the criteria and the desk's read so the reader can make the decision.

What the desk will respond to

The desk responds to corrections. The desk reads corrections as the public record of the format. The desk reads corrections as the part of the format the reader should verify at the time of reading.

The desk responds to factual errors. The desk reads factual errors as the public record of the format. The desk reads factual errors as the part of the format the reader should verify at the time of reading.

The desk responds to lawful takedown requests. The desk reads lawful takedown requests as the public record of the format. The desk reads lawful takedown requests as the part of the format the reader should verify at the time of reading.

What the desk will not respond to

The desk does not respond to gaming strategy help. The desk does not respond to account access questions. The desk does not respond to deposit questions. The desk does not respond to requests to recommend a platform. The desk is an editorial publication, not a customer service.

The four exclusions are the desk's read of the public record's variability. Strategy help requires a coach. Account access requires the operator. Deposit questions require the bank. Platform recommendations require the reader's own judgment. The desk publishes the criteria and the desk's read.

The correction policy

The desk publishes corrections to factual errors within five working days of receiving a verified correction. The corrections are dated, sourced, and filed under the desk's name. The corrections are the public record of the format.

The corrections are the public record of the format. The corrections are the part of the format the reader should verify at the time of reading. The corrections are the part of the format the desk reads as the platform's public record of the format.

The desk reads corrections as the public record of the format. The desk reads corrections as the public record of the platform's record of the format. The desk publishes corrections as the public record of the format.

The takedown policy

The desk responds to lawful takedown requests within five working days. The takedown requests are the public record of the format. The takedown requests are the part of the format the desk reads as the platform's public record of the format.

The takedown requests are the public record of the format. The takedown requests are the part of the format the reader should verify at the time of reading. The takedown requests are the part of the format the desk reads as the platform's public record of the format.

How to reach the desk

The desk is reachable through the customer-care page. The desk does not publish a phone number. The desk does not publish a physical address. The desk's published contact details are being finalised. The desk publishes the criteria and the desk's read so the reader can make the decision.

The reader may direct disputes to the relevant operator's own grievance mechanism. The reader may direct disputes to the Online Gaming Appellate Tribunal. The reader may direct takedown requests to the desk through the customer-care page. The desk does not mediate disputes.

What the desk does not publish

The desk does not publish a phone number. The desk does not publish a physical address. The desk does not publish a customer-care email address. The desk publishes the criteria and the desk's read, and the reader is the one who verifies the contact details at the time of reading.

The four exclusions are the desk's read of the public record's variability. Phone numbers change. Physical addresses change. Customer-care email addresses change. The desk publishes the criteria and the desk's read, and the desk reads the criteria as the public record the format cannot hide.

Frequently asked

How do I report a factual error?

Open the customer-care page and submit the correction. The desk reads corrections as the public record of the format. The desk responds to corrections within five working days.

How do I submit a lawful takedown request?

Open the customer-care page and submit the takedown request. The desk reads lawful takedown requests as the public record of the format. The desk responds to lawful takedown requests within five working days.

Will the desk respond to a strategy question?

No. The desk does not respond to gaming strategy help. The desk is an editorial publication. The reader should consult a coach for strategy help.

Will the desk mediate a dispute with an operator?

No. The desk does not mediate disputes. The reader should direct disputes to the operator's grievance mechanism or the Online Gaming Appellate Tribunal.

Response time

5 days

on verified corrections

Topics accepted

corrections, errors, takedowns

Topics declined

strategy, account, deposit, recommend

Topics the desk accepts

The desk accepts corrections. The desk reads corrections as the public record of the format. The desk reads corrections as the part of the format the reader should verify at the time of reading. The desk accepts corrections on factual errors, source citations, and the desk's read of the format's public record.

The desk accepts factual errors. The desk reads factual errors as the public record of the format. The desk reads factual errors as the part of the format the reader should verify at the time of reading. The desk accepts factual errors on the platform's public record, the operator's public record, and the desk's read of the format.

The desk accepts lawful takedown requests. The desk reads lawful takedown requests as the public record of the format. The desk reads lawful takedown requests as the part of the format the reader should verify at the time of reading. The desk accepts lawful takedown requests on copyright, trademark, and other lawful bases.

Topics the desk declines

The desk declines gaming strategy help. The desk reads strategy help as outside the desk's role. The desk reads strategy help as the part of the format the reader should consult a coach for. The desk declines strategy help on meld decisions, drop decisions, and the like.

The desk declines account access questions. The desk reads account access questions as outside the desk's role. The desk reads account access questions as the part of the format the reader should consult the operator for. The desk declines account access on login, password reset, and the like.

The desk declines deposit questions. The desk reads deposit questions as outside the desk's role. The desk reads deposit questions as the part of the format the reader should consult the bank and operator for. The desk declines deposit on failed transfers, refunds, and the like.

The desk declines platform recommendations. The desk reads platform recommendations as outside the desk's role. The desk reads platform recommendations as the part of the format the reader should make their own decision on. The desk declines recommendations on which platform to play on.